Privacy Policy

Premiere House Cinema (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, create an account, purchase tickets, or make payments.

By using our services, you agree to this policy.

1. Information We Collect

📌 A. Account Registration Information

When you create an account, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Username & Password

📌 B. Payment Information

When purchasing tickets or services:

  • Billing Name

  • Billing Address

  • Payment Method Details

  • Transaction History

⚠️ Note: We do NOT store full credit/debit card details. Payments are processed securely through third-party payment gateways.

📌 C. Automatically Collected Information

  • IP Address

  • Device Information

  • Browser Type

  • Cookies & Usage Data

2. How We Use Your Information

We use your data to:

  • Create and manage user accounts

  • Process ticket purchases and payments

  • Send booking confirmations

  • Improve website performance

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

3. Payment Processing

All payments are handled by secure third-party providers (e.g., Stripe, PayPal, or other gateways).

We are not responsible for how these third-party services handle your data. Please review their privacy policies before making payments.

4. Ticket Purchases & Refund Policy

  • All ticket purchases are subject to availability.

  • Refunds are processed according to our Refund Policy.

  • We reserve the right to cancel bookings in case of suspected fraud.

5. Data Security

We implement appropriate security measures including:

  • SSL encryption

  • Secure payment gateways

  • Restricted database access

However, no online system is 100% secure.

6. Data Sharing

We do not sell your personal data.

We may share data with:

  • Payment processors

  • Hosting providers

  • Legal authorities (if required by law)

7. User Rights (GDPR/CCPA)

Depending on your location, you may have the right to:

  • Access your personal data

  • Request deletion

  • Request correction

  • Opt-out of marketing communications

To request data access or deletion, contact us.

8. Account Termination

Users may delete their account at any time.
We reserve the right to suspend accounts for policy violations.

9. Children’s Privacy

We do not knowingly collect data from children under 13 without parental consent.

10. Changes to Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

📞 Contact Information

Premiere House Cinema
Phone: 833-289-1271
Email: [Insert Official Email]